About This Course
In mediation, the goal is for the mediator, a third-party neutral to guide parties in dispute to a resolution, what’s known as a win-win. The process is meant to maintain the dignity and humanity of the parties and successful mediation comes to a mutually agreeable resolution without unnecessary conflict. Nevertheless, there are some traits that people apply to mediators who engage in this process.
This CLE course, which has been divided into four distinct process categories, offers a comprehensive overview of the mediation process. These categories are affective behavior, cognitive behavior, mediation and the parties and mediation and the process. This course will explain how understanding and adhering to the process requires the highest levels of human capability.
