The purpose of this CLE program is to provide attorneys with an overview of the essential aspects of compliance with respect to a third-party debt collector's use of telephone and written communication for debt collection.

In recent times, the debt collection industry has experienced heightened regulatory scrutiny and increased enforcement actions by the Consumer Financial Protection Bureau (CFPB). Additionally, there has been renewed interest from the Federal Trade Commission (FTC) and the Federal Communication Commission (FCC), both of which regulate the industry's use of telephonic communications targeted at consumers, debtors, and other third parties.

The presentation will primarily focus on the CFPB's recent guidelines concerning compliance with the Federal Debt Collection Practices Act (FDCPA) and will provide insights into how to avoid common violations of statutory requirements.